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This help article is meant to serve as a compilation of information about Shrimpy Pro that we consider good to know before you start using our product.
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Shrimpy Pro will use 100% of your exchange funds for your rebalances unless your funds are segmented into portfolios. That means all of the assets you own on the exchange linked to Shrimpy Pro will be traded in order to construct the portfolio you built in Shrimpy Pro. If you don't want an asset to be traded, you must move the funds you don't want to be traded to a separate portfolio using the "Manage Portfolios" feature. Learn how to separate your funds into multiple portfolios.
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If a deposit is made to your exchange account, this gets included into your default portfolio within 20 minutes of being received by the exchange. That means if you have threshold rebalancing enabled on your default portfolio, it will likely trigger a rebalance once the deposit is detected. It also means a scheduled rebalance will pick up these newly added balances and move them into your Shrimpy Pro allocations. (This point applies to users who automate their default portfolio. If your default portfolio is not automated, then Shrimpy Pro will just add the deposited balances into your default portfolio) Learn more about the default portfolio.
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Portfolio balance data on the dashboard is updated on a regular interval based on your subscription tier. When Shrimpy Pro updates the balance data for an account, we look for deposits, withdrawals, manual trades, and any other changes that might have been made to the account. In addition to looking for balance changes, if you are running an automation that uses threshold rebalancing, Shrimpy Pro will also evaluate threshold rebalance triggers during your balance refresh. If your subscription allows for a 15 minute “Refresh Rate”, then it will take up to 15 minutes to detect any action taken outside of Shrimpy Pro. This will not cause issues with automated rebalancing as we always check your balances as the first step in any rebalance.
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Adding a cold storage balance does factor into your allocations for the portfolio. That means if you rebalance your portfolio, Shrimpy Pro will pretend you actually own the cold storage balances on the exchange and execute the rebalance as if you own those balances. Learn more about cold storage on Shrimpy Pro.
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Starting your first automation means it is live. Shrimpy Pro will immediately start executing the started automation.
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Only one automation can be activated for each portfolio at a time.
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You can link multiple exchange accounts to your Shrimpy Pro account. Switching between the accounts can be done in the top right corner drop-down. These separate accounts share no information between each other. That means executing a strategy on one exchange account has no impact on another exchange account. Learn how to manage multiple exchange accounts.
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Using the "Indexing" feature in Shrimpy Pro is dynamic. That means assets will be added or removed automatically from your allocations when the market caps of the assets change. If you don't want this to happen, then use static automation strategies by selecting "Pick Assets" when creating an automation. How to use the dynamic indexing feature.
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The way to disable rebalancing is to set your rebalance period to "Never" or disable your automation by clicking "Stop Automation" on the automation page.
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If you are unsure about anything at any time, contact support at support@shrimpy.io or by using the blue “Support” button found in the bottom left corner of your Dashboard. We are always ready to help you get your questions answered and make sure you have a pleasant time using Shrimpy Pro.
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